Very recently we’ve changed the registration process on Zangi. And added “Zangi Number”.

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AN OUTLINE OF ALL THE CHANGES

– All you need from this article is right here- 

• For privacy reasons, Zangi has opted out of phone registration; users don’t need to fill out their personal phone number anymore.
• Instead of phone numbers now users will register with more reliable authentication options: such as email, Google & Apple ID.
• Those who had phone number accounts before this change can still sign back in, but will have to request a PIN from support@zangi.com, if they had never set a password.
• Those who register with our authentication options will get their very own Zangi number.
• Afterward, send invites to friends to connect directly, or just pass around your Zangi number to friends.
• Anyone can audio-video call one another, message each other and do everything else with Zangi numbers.
• Zangi numbers are an easier way to contact and connect with each other. Email/Google/Apple ID will be used more for signing in/out.

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DETAILED FAQ WITH SCREENSHOTS

– Read further below for answers to your more questions-

Zangi Before: Required Phone#

A phone number/email was needed.

Before Zangi was like any other messenger app. We required you to sign up with your phone number. In the last few years, we then added the option to register with an email address, if that’s what you preferred.

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Zangi Now: Secure Authentication

We don’t require your phone number.

We have switched to more reliable authentication options: such as email address, Google & Apple ID. If you don’t see the latter options yet, that’s means we’re still haven’t released the latest app update, or you might be using an older OS version.

 * Screenshots are Android, but the similar steps and layout can be found for iOS

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You get a Zangi Number

What is a Zangi Number?

• After registering with your email address, you get your unique Zangi Number on your screen.
• Your Zangi number is essentially an easier way to contact others (call, message them), rather than exchanging emails. Share this number only with the people that you want to talk to on Zangi.

  

* Screenshots are Android, but the similar steps and layout can be found for iOS

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What should I do with my Zangi number?

• You now have a secret number, which means no one can contact you, without accessing your number.
• Firstly after registration, connect with your friends immediately after registering, by tapping on “Invite Friends to Connect”.
• Then select all the people you’d like to connect with, tap to send and a uniquely-generated link will be sent to your friends.
• When they click on this link, they will be either taken to a download page to download Zangi or will be taken to a new chat with you (if they already have Zangi downloaded).
• OR later on, personally tell or send your Zangi number to people you trust.

   

* Screenshots are Android, but the similar steps and layout can be found for iOS

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Where can I find my Zangi Number?

• We’ll show you tour Zangi number in the very beginning when first signing up.
• But also find your Zangi number anytime from your Settings > Profile, under your name.

  

* Screenshots are Android, but the similar steps and layout can be found for iOS

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What should I do if someone else gives me their Zangi number?

• If you need to call this person immediately do so with your keypad
• If you already have this person in your contacts, but saved with another email/number, just tap on their profile and add their Zangi number in the provided space.
• If you don’t have this person in your contacts, create a “New Contact” in Zangi.

  

* Screenshots are Android, but the similar steps and layout can be found for iOS

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What if I have an existing mobile number account?

Of course, we don’t want to lose our existing OG users or force them to create new accounts.

• If you already had a phone number or email account with Zangi before this change, you can still access it.
• Just choose “Previously registered with phone number” (for number) or the Email button and continue signing back in.

  

* Screenshots are Android, but the similar steps and layout can be found for iOS

• Ideally, you had already had set a password for your account, just sign back in normally.

  

* Screenshots are Android, but the similar steps and layout can be found for iOS

• If you had never set a password for your account, just fill in your existing number/ email and then you’ll be informed to contact our Customer Support. We don’t send out SMS anymore, so the only way to get your PIN is through Customer Support (support@zangi.com).

  

* Screenshots are Android, but the similar steps and layout can be found for iOS

• After Customer Support sends you a PIN (they’re just going to do this once by the way), please make sure to set a password once inside your account. From Setting->Profile (your Name section)->Set Password. This will allow you to sign back in very easily.

  

* Screenshots are Android, but the similar steps and layout can be found for iOS

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How does this change the app’s logic?

Not having a number registration option anymore is definitely a huge change for old and new users.

• Registration might seem more confusing/complicated, but it’s really not. People are simply used to phone number registration.
• This change will make Zangi so much more private than ever before.
• People don’t have to share their personal phone numbers, and they can use Zangi for their most personal/ work-related/ confidential conversations.
• Users will now have “secret” numbers!

Why we’ve made this change?

We’ve made this change for privacy reasons. We want Zangi messenger not only to be highly protected with 3-leveled encryption and other security measures, but we want Zangi to also be seen as a PRIVATE SPACE. https://zangi.com/news/en/all-about-privacy-encryption-zangi-secure-messaging-app/

Why don’t other messengers work like this?

So why don’t other popular messengers remove Phone Number Registration as well?

• Because some messengers collect such data about users.
• For most others, phone registration is the easiest way for the most number of users to sign up and connect to their apps.
• They prefer: more business, ease > over privacy measures.

It’s not an easy decision that we’ve made. But we’ve made it for all the right reasons.