How to Foster Secure Internal Business Communication
Improving and strengthening secure internal business communication is important for the longevity of any business. Being able to easily communicate your ideas and visions with the people you work with is essential. Companies that communicate better are able to organize their strategies better and work better together as a whole.
Whether you are new to running a business or you wish to connect with the people you work with more, boosting secure internal business communication is important. In order to help you achieve that, here are some simple yet effective tactics that will allow you to improve communication at your workplace.
FOR SECURE INTERNAL BUSINESS COMMUNICATION
Many businesses think they are secure when all they have is an antivirus program. Or they use well-known tools that they think are secure just because they’re popular.
Not prioritizing security can become a costly mistake. Sadly many companies start giving importance to security when they experience data breaches first-hand. And many companies don’t know how or where to start. Here’s an infographic guide.
Train your employees to be security-smart
- Start their day 1 with a security training. Train them to be security-minded
- All too often, employees think only about convenience, not security. Explain why they can’t just send company data however they want (both at work and at home). Tell them about secure internal business communication.
- Help them choose strong passwords, over 40% of employees choose to reuse their personal passwords, which is very risky for the company
- Employees should revise their passwords once a week or at least once a month. Passwords are a primary target in most data breaches. Use password managers to generate strong passwords and implement them at your direction.
Tools:
- KnowBe4
- Proofpoint Security Awareness Training
- InfoSec
- Cofense
- Sans Institute of Security Awareness Training
- Webroot Security Awareness Training
- Barracuda PhishLine
- Inspired eLearning
- Ninjio
Use secure tools, not email & text messages
- Stop using emails and SMS for your internal communications
- Stop staff from using whichever messenger they want freely
- Choose a secure internal business communication tool for all your team internal communication. Your employees can communicate with one another without sacrificing security or compromising company info.
Tools:
Always use a VPN when connected to an outside network
- A VPN is a protected, encrypted connection between computers/ networks.
- A secure VPN encrypts your data before it leaves your computer until it gets to the end of the VPN connection at your office.
- When you use a public network, information travels from your computer through a network to which others are connected, if someone has created a “man in the middle” connection, it’ll reach them during transport.
- Also, instead of using a VPN you can use on-the-go calling & messaging systems like Zangi, which connects to your company network. Your staff downloads the secure internal business communication app on their smartphones, which they can for encrypted calling/messaging with each other or with customers, from wherever they are, all within the same system.
Tools:
FOR GREAT COMMUNICATION IN GENERAL
1. Promote a positive company culture
Fostering internal communication in a company greatly depends on the attitudes of the employees working in it. The easier it is for people to coexist and respect one another, the more effective the communication between them will be. This can be achieved through a number of ways, but what matters the most is how you approach those you work with. Positive company culture can help with the internal communication between employees as it will help everyone be more open.
2. Lead your team by example
As the leader of a company or a team, it is important to be the example you want the people working for you to follow. Leading by example is important for many different business-related activities. Being an example depends on the way you decide to treat your employees or how you handle business partners and other important people.
When you show your coworkers how you deal with everyday issues in the office, you help them have someone to look up to. By communicating the way you do different things will help everyone feel more comfortable with asking you for advice. This will promote good communication and help you guide your employees so they achieve their goals and growth.
3. Focus on sharing ideas during meetings
Another thing that can truly help your employees strengthen the communication between them is allowing them and even urging them to share their ideas. Many people might have a hard time speaking their mind and this can be very negative in a company. One of the best ways to overcome this issue is to motivate your employees to be more open during company meetings.
By helping your employees speak their mind during meetings you are making the communication between everyone a lot easier. Once again, you are leading by example and showing everyone that you care about their thoughts and opinions. This way, everyone will take one another seriously and pay close attention to their thoughts and opinions, therefore strengthening the communication and bond between them.
4. Ask others for feedback
Asking and receiving feedback is crucial when working with other people in a company. Feedback can actually help strengthen the bonds between people and help them work better together. The best way to approach this is to ask for feedback from your employees on a regular basis. This way, you are showing that this is only positive and by communicating your ideas to others everyone will be able to grow.
“When you are open to accepting ways to improve yourself and the way you work, your employees will be more accepting to do the same. All you have to do is be positive about any feedback you receive and be open to giving others feedback when they ask for it”, advises Miranda Jay, Social Media Manager for Subjecto.
5. Use the right tools
Moreover, tools such as Grammarly, WriteScout, and Studyker can help your employees proofread and edit these company emails and texts easily. This way they will only have to focus on writing their thoughts and opinions and not on the way their message will sound.
6. Make your common goals public
Another way to foster internal business communication in your company is by uniting your employees through your common goals. No matter which field each other work in, they will all find it easier to relate to one another if they know they serve the same goals. Sometimes, even members of the same team can find it hard to relate to one another.
Common goals will help strengthen communication and the bonds between coworkers. Company meetings are probably the best place to start reminding people of the reasons they work hard in your company.
7. Set a strict schedule on processes
Last but not least, another thing you need to take into consideration is having a set schedule that everyone can follow. As long as people know what they need to do, they will find it a lot easier to ask for advice and guidance from others. This can be applied to monthly or weekly schedules for meetings, progress reports, and even training your employees must follow.
A schedule will help them prepare for these activities and they will find themselves in positions where they have to support and help one another. This way, they will find new ways to communicate their needs, therefore improving the whole communication system of the company.
Bringing your company together
Putting effort into creating a working environment where people can easily communicate their thoughts to one another is crucial when building a company. This is something that should be a priority from the early days of the business. The good news is that this change can happen at any point in the company’s life. As long as you find reasons to motivate your employees to interact with one another, they will find ways to foster that communication.
Providing them with the right tools is just as important and can help this process come together. Therefore, you need to be an active member of this whole situation and be the example you wish your employees to follow. Which of these tips do you believe will help your business improve its secure internal business communication the most?
Interested in a secure internal business communication app? Contact Zangi for an individualized approach and solution, that will work best for your Telco company. Fill out the form below.
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Co-written by Dorian Martin
Dorian Martin is a writer and editor for ClassyEssay and TopEssayWriting. He has a strong passion for helping his audience find simple solutions to their business-related issues and he writes for various platforms sharing his advice. In his spare time, Dorian likes to spend time with his dogs in nature.
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