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Security & Privacy

Can someone contact me on Zangi without my Zangi Private Number?

Zangi does not have a public account search, so people cannot find you by your name, phone number, or email address. To connect with you, someone needs your Zangi Private Number.

Who can see my profile photo, name and bio?

People who add you as a contact using your Zangi Private Number, as well as people who are in the same Zangi group as you, can see your profile photo, first and last name, and bio.

What does Zangi’s closed architecture mean for my privacy?

Zangi’s closed architecture means that communication takes place through the official Zangi app within Zangi’s own system. It does not provide an open platform for outside bots, unofficial messaging apps or connections to other messaging networks. This limits the involvement of outside services in your conversations. Zangi also has no public user lookup. Only people who have your Zangi Private Number can find and contact you on Zangi. We recommend using Zangi to communicate with people you know and trust, such as friends, family and colleagues.

Why should I share my Zangi Private Number only with people I know and trust?

Your Zangi Private Number allows other people to contact you on Zangi. We recommend sharing it directly with people you know and trust, such as friends, family, and colleagues. Avoid posting your Zangi Private Number publicly on other platforms, such as social media profiles, comments, forums, or websites. If people you do not know get your Zangi Private Number, they may use it to send you unsolicited messages or share it with others.

Who can add me to a Zangi group?

Someone who has your Zangi Private Number can add you to a Zangi group as a member.

Can other group members contact me directly?

People who are in the same Zangi group as you can contact you directly and start a private conversation with you.

What should I do if someone I do not want to talk to has my Zangi Private Number?

You can block the person to stop their direct messages and calls. If they send unwanted messages, spam, suspicious links, or threats, you can also report them.

How do I block or report someone on Zangi?

To block or report someone:

  1. Open the chat with the person.
  2. Tap their name at the top of the chat.
  3. Scroll down on their profile.
  4. Tap Block or Report and confirm.
What happens when I block someone?

When you block someone, they can no longer send you direct messages or call you on Zangi. If you are in the same group, you can still see each other’s messages there. If you do not want to receive messages from that person in a shared group, you can leave the group.

What happens when I report someone?

When an account receives a certain number of reports, it is automatically removed from Zangi. The process is automatic and does not require a manual review of each report.

Are my messages and calls end-to-end encrypted?

Your messages, files, media, voice calls, and video calls are protected with end-to-end encryption. Encryption is built into Zangi and works automatically. You do not need to enable it or change any settings. This means the content of your communication can only be accessed by you and the people you are communicating with.

Are group chats and group calls encrypted?

Group chats and group calls on Zangi are fully encrypted.

Can Zangi read my messages or listen to my calls?

Zangi does not store your messages on its servers. Messages are stored only on the devices of the sender and recipient. This means Zangi cannot read your messages or listen to your calls.

Does Zangi store my messages, calls, files or media on its servers?

Zangi does not store your messages, calls, files, or media on its servers.

Can someone save, forward or screenshot messages and media I send?

Once you send content to another person, they may be able to keep or share a copy of it. Zangi allows messages to be forwarded and shared media to be saved. A recipient may also be able to capture content using their device, for example by taking a screenshot or using another device to record it. End-to-end encryption protects your content while it is being communicated. It cannot control what the person receiving that content chooses to do with it afterward. For this reason, we recommend using Zangi to communicate with people you know and trust, such as friends, family, and colleagues.

What information does Zangi collect and store?

Zangi collects limited information needed to operate and support the service. This may include optional profile information you choose to add, such as your name, surname, profile photo, and bio. Zangi also collects certain technical information, including your country code, push token, device ID, device type or model, operating system, and Zangi app version. Your phone contacts are not sent to Zangi servers, and your messages, calls, files, and media are not stored there. For more details, please see the Zangi Privacy Policy.

Why does Zangi ask for permissions?

Zangi asks for device permissions when a feature needs access to information on your phone. For example, Contacts permission allows Zangi to copy your phone contacts locally into the Zangi Contacts section and use features such as Invite by SMS. Your contacts remain on your device and are not sent to Zangi servers. If you decline the permission, your phone contacts will not appear in the All Contacts section, but you can still use Zangi and communicate with Zangi contacts.

How do I lock Zangi with a PIN, Fingerprint or Face ID?
  1. Open Settings from the bottom menu.
  2. Tap Privacy.
  3. Tap Passcode Lock & Fingerprint on Android or Passcode Lock & Face ID on iOS.
  4. Turn Passcode Lock on.
  5. Create a passcode and confirm it.
  6. After setting a passcode, you can enable Fingerprint or Face ID, depending on your device.
Can I turn off my online status, typing status, and seen status?
  1. Open Settings from the bottom menu.
  2. Tap Privacy.
  3. Turn Show My Online Status, When I’m Typing, or Seen Status on or off depending on your preference.
What should I do if I receive suspicious links, scam messages or threats?

Do not open suspicious links or share personal, financial, or account information with someone you do not trust. You can Block the person to stop direct messages and calls, and Report the account in Zangi. If you encounter suspected grooming, child exploitation, or abuse, please report it immediately at report.cybertip.org and to your local authorities. We recommend using Zangi to communicate with people you know and trust and sharing your Zangi Private Number only with trusted contacts.